As a first time buyer, at the age of 51, I was very anxious and scared about the entire process. I wanted to own a home and was financially ready, but I was clueless on how to do it right. Owen was recommended to me and after our first interaction, I genuinely knew that he would be the person to get me to the finish line. From that initial meeting, he calmed my nerves and talked to me like a friend would when offering comfort, help and support—and he never rushed me; everything was at my pace. Owen consistently provided me with valuable knowledge of the current market, complete with supporting references. This insight helped me move forward with my search more clearly. I often have many questions, and Owen always made me feel comfortable asking him anything, providing thorough answers each time. Also, whenever we conversed, he always spoke to me in terms I understood - nothing too technical—which helped the detail truly sink in and educated me in so many ways. Owen kept me abreast of every detail along this journey in a timely manner; his communication and clarity on each step were priceless. To ensure I made the right decision, I wanted to see many places and Owen never hesitated to accommodate this need of mine. He was happy to arrange any showings that interested me - including multiple showings in a single day - and always did so with a smile. Once I found the home I truly wanted, he advocated for me like no other. He guided me through every step of the negotiations, ensuring I was 100% clear about everything, which made me feel very protected and secure. In the end, after just a couple of counteroffers, mine was accepted, thanks to Owen's transparency, guidance and strong negotiation skills. Although there were some minor hiccups on the seller's side, Owen promptly liaised and problem solved in a timely manner to ensure all was smoothed out seamlessly. This allowed me to remain calm all the way through until the keys to my dream home were finally in my hands. If you seek a realtor who genuinely cares about your complete satisfaction—mentally, emotionally and financially—with the transaction's outcome, and one who will listen to your needs and seamlessly translate them into fully executed results so you can sit back and enjoy the fruits of said labour, then I highly recommend choosing Owen Thompson as your realtor. You will be ecstatic with the end results, grateful, and eager to write your own favourable review of Owen, just as I was eager to write this one. Thank you SO much, Owen; you helped me change my life.